Mon 26
I Forgot to Attack the Premise
On a clean laptop, my agent stopped questioning tickets that prescribe a solution, and I built the wrong thing. My old triage skill had a rule for that, and I'd forgotten it existed: Attack the Premise.
On a clean laptop, my agent stopped questioning tickets that prescribe a solution, and I built the wrong thing. My old triage skill had a rule for that, and I'd forgotten it existed: Attack the Premise.